BASTA! – Konferenz für .NET, Windows & Web Development

Improving Agility by Using Customers’ Definitions of “Quality” and “Done”

Keynote
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Infos
Donnerstag, 24. Februar 2022
14:15 - 14:45

“Quality”… velocity, productivity, and efficiency? Improved performance? Few or no bugs? Meets stakeholder requirements? “Done”… we did what we planned? Fits business objectives? Coded, tested, documented, and deployable?

Remember our customers? The people paying our salaries? Their satisfaction is supposed to be our *highest* priority. But we fall in love with assumptions about users. We burn weeks coding, testing, merging, and releasing product guesses. We move to the next project, and are interrupted later when we learn that customers aren’t finding much value or quality in that last release. Guessing, assuming, and being reactive aren’t Agile or Lean. Six Sigma would be ashamed of you.

“Architecting for customers’ needs and tasks” and “being Agile” shouldn’t be the polar opposites they often are now. No matter what an Agile coach, scrum master, or stakeholder declares, the customer decides what is “quality,” “done,” and “good enough.”

In this session, you’ll learn how to change processes to improve agility, eliminate some Lean waste, and produce better customer outcomes.

Take me to the full program of Zum vollständigen Programm von FRANKFURT FRANKFURT .

This Session belongs to the Diese Session gehört zum Programm vom FRANKFURTFRANKFURT program. Take me to the program of . Hier geht es zum Programm von MAINZ MAINZ .

This Session Diese Session belongs to the gehört zum Programm von FRANKFURTFRANKFURT program. Take me to the current program of . Hier geht es zum aktuellen Programm von FRANKFURT FRANKFURT or oder MAINZ MAINZ .

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